Omni-Channel Payment Services

A wide range of PCI-DSS compliant solutions, working together to help you achieve your business objectives

EXCEED YOUR CUSTOMER EXPECTATIONS WITH THE NEXT EVOLUTION OF PCI PAYMENT AND IVR SERVICES

All our services work seamlessly together, providing a unique omni-channel approach to payment solutions – from online payment portal through to outbound click-to-pay and beyond.

Powered by our PCI-DSS compliant platform that comes recommended by international payment gateways and PCI QSAs alike, we securely tokenise payment methods so no matter how your customers choose to pay, you can offer a user-friendly, consistent payment experience.

Fewer abandoned transactions, less time spent chasing payments and no costly and time-consuming integration of multiple systems and providers. Needless to say, reporting on multiple payment services from a single platform is simple, with the option to integrate with your existing business systems for greater automation.

Work with Key IVR as a single, trusted provider to help you get the most from our services portfolio and achieve your business objectives.

One of the many ways Omni-Channel works

Your customer makes a payment through your fully-branded online payment portal and saves their card details for future use.

For their next payment they choose to pay over the phone and go through to an automated, PCI-DSS compliant IVR. After the platform confirms their identity, the customer is given the option to use the saved card from the previous online payment.

Recommended by payment gateways and security consultants alike, our secure, robust payment platform operates in a state-of-the-art data centres to enable your organisation to process payments at any time – 24 hours a day, 365 days a year.

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Our Border solution can integrate fully with your back office system, offering a secure, bespoke, customer-friendly service.

A fully-branded PCI-DSS Level 1 secure online payment portal without the setup and ongoing cost, with a range of integration options to work hand-in-hand with your existing systems.

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Click 3D eliminates the risk of fraud by verifying a customer’s identity on the phone, on the web, via web chat or SMS without storing any sensitive data.

Outbound IVR is an effective and cost efficient way of reaching a large audience of customer or prospects, quicker than call centre agents calling each and every contact.

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Send an SMS or email to your customers with a URL that will prefill reference and payment amount details.

Combine with our Outbound SMS and Web Payment services for a fully branded and integrated solution.

Designed for drivers, office staff and your customers. Protected 3D secure transactions for Fare, Base Rent, Pre-Payments and Invoice Payments.

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RECOGNISED BY INTERNATIONAL PAYMENT GATEWAYS & PCI QSAs

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Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.

CONTACT INFO

Key IVR Ltd, Unit 8 Durham Lane, West Moor Park, Armthorpe, Doncaster, United Kingdom DN3 3FE

Key IVR (Ireland) Ltd, 8 Clanwilliam Square, Grand Canal Quay, Dublin 2, D02 PF75, Ireland

Key IVR, 8th Floor, 100 Church St, New York, NY 10007, USA