Key IVR were tasked to design and implement a system that would enable Marston customers to self service their payment requirements.
Cool Milk required an Automated Payment Solution providing a cost effective, efficient and secure service, capturing payments for parents to pay for their child’s school milk.
Debt Recovery Plus required a 24 hour IVR payment service and website based payment portal to provide our customers with a quick and easy way to make payments across multiple Channels.
As a technically advanced company, Ranger Services required their payment platform to be fully integrated with their business processes.
Newmarket Holidays approached Key IVR to provide a robust, high-volume payment mechanism, able to switch seamlessly between multiple gateway providers for the ultimate in platform resilience.
Safestyle required an automated card payment solution that didn’t require ‘human intervention or participation’ to enter their own details on their own telephone.
Key IVR were required to provide solutions for 24/7 payments across their business divisions and PCI-DSS compliant call centre payment collections.
High Court Enforcement approached Key IVR to provide an integrated solution for taking payments by IVR, web and by their collection agents.
Vehicle Credit needed to have an automated payment system that could be integrated with their Collections system.
West Kent Housing Association wanted an automated system that would be able to handle taking card payments 24 hours a day over 7 days a week.
Energy Billing had a desire to provide telephone payment capabilities to their clients 24 hours a day and also to provide this functionality without additional staffing at their end.
CICM’s initial requirement was to find a secure PCI compliant payment solution to support their membership join and renewal processes, both online and by telephone.