In a highly competitive industry, it’s important to have the leading edge by offering a superior service. Your customers want to be able to choose how they pay for their services – on the phone, via SMS, online or on their Smart Meter, which will be the norm in households by 2020.
We can help improve security and operational efficiency within your Contact Centre. From DMTF suppression to sensitive customer detail masking, we have a range of PCI-DSS Level 1 compliant Agent Assisted Solutions to fit your organisation.
Taxi & Private Hire
Our FarePay solution offers a range of secure payment options for Taxi and Private Hire firms, allowing in-car card payments, easy Driver Rent payments, protection against charge-backs and so much more.
Configured to suit your firm, FarePay frees up office resources, giving your drivers more time on the road, making more money and providing a better overall service.
Our omni-channel payment solutions are a key component to many Parking Enforcement Agencies, Organisations and Local Governments across the UK, white-labelled and integrated to suit your project requirements.
RECOGNISED BY INTERNATIONAL PAYMENT GATEWAYS & PCI QSAs
Key IVR are a privately owned UK business offering automated payment services in the UK and internationally through Europe and into the United States. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.