IVR - Interactive Voice Response Systems with Skype integration

IVR’s are powerful tools at reducing customer wait time, automating processes and providing flexible and costs effective 24/7 services.

Now, using our powerful IVR platform, we can offer full Skype integration with your IVR.

What does this offer me?

Send calls from your IVR directly to home or remote offices with no call costs! With a typical IVR, any calls leaving the IVR will incur charges if they are routed over the public phone network. Skype-to-Skype calls are free.

Can I have this on any IVR?

The Skype module can be added to either our hosted or customer-premise IVR’s.

Do I have to answer calls at my PC?

No, with our tested DECT-style handsets, you can have a wireless phone in your home or office that acts just as a normal phone.