Taking web payments as well as IVR transactions increases your customers options on how to pay – making it more likely that you will be paid!
Key IVR can offer a combined IVR and web platform, with synchronised business logic, single-reporting and a single source of project management. By allowing Key IVR to manage your web payments, you can be sure that your IVR and web payments complement each other – reducing the risk of duplicated transactions.
Many businesses have made the transition fully online to take payments over the Internet, but often web payments need to be consolidated with other methods of collecting payments such as phone payments. This is where our IVR solutions and systems come into play. Our IVR systems offer great flexibility according to the individual or business requirements. We can effectively make our solutions as bespoke as possible ensuring that the key metrics of productivity, efficiency and cost are kept at optimal levels all the time.
Businesses can opt to have their IVR systems designed by our engineers in a way that guides the caller through prompts and appropriate responses and ends up taking the payment through to the payment gateway. Or perhaps the business wants to collect data through a series of pre-recorded messages and then direct the customer to the website to take further action and eventually make the payment there. The options and possibilities are limitless. We do know that you will be satisfied with the results from our tailor-made IVR systems, and will be glad to keep up with the competition and larger corporations for a fraction of the price.