The fact of the matter is that many fully-integrated IVR systems out there today price many Small to Medium Enterprises out of the market - this is why Key IVR also offers the option for businesses to use our Hosted IVR service as a more affordable option. The beauty of IVR hosting is that there’s no need for an initial large lump sum for investment, as the client leverages our hosting platform. All IVR hardware and software is located on-site at our secure premises, thus eradicating the need for ongoing maintenance - an expense you certainly won’t need to worry about should you chose this option. Our dedicated IVR consultants will work with your company to ascertain your requirements so that the hosted IVR can be configured in the best possible way to suit your needs.
Benefits of a hosted IVR setup:- There’s no large, hefty initial financial outlay like there is with in-house IVR systems
- An easily affordable monthly fee
- No longer restricted by business hours - lines are open 24/7
- A more bespoke solution, configured to individuals and business needs
- Consistent, professional image of your company is promoted
- Productivity and Profitability increased through staff being allowed to concentrate on more important tasks at hand
- No more expensive on-site maintenance and support costs
- Access to daily call reports
- No programming or integration required
- Your choice of where the call is rerouted to: our call centre, direct to your office or home or to an email-enabled voicemail box
- Payment collection details can be sent in real-time, safely and securely
If your business already has an IVR, you might still like to consider our hosted IVR as a more tailored solution to your business requirements. Also you would be leveraging all the benefits of an extremely advanced and expensive IVR (CPE) system, without the headaches and expenses of on-site maintenance and support. We can provide your business or organization with an affordable, tailored solution that presents a consistent and professional image of your company thats usually associated with much larger corporations. With our hosted IVR system you would never miss another call, and you would find employee productivity would shoot through the roof as a consequence.
Still have questions? Call Us Now On: 0845 6710051 to speak to a company representative.